Terms & Conditions

These Terms and Conditions incorporate the basis on which bookings for the Thambu Illam is accepted. The Terms and Conditions below are for bookings made directly via the hotel website.

By using this site, you agree to be bound by these Terms and Conditions.

We may revise these Terms and Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.

Early Check-Out

The Hotel reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.

Late Check-Out

On request. Additional fees may apply.

Guarantee Policy

A valid credit card is required at booking time. The credit card used at the time of booking must be presented by the guest together with identification upon check-in at the property.

A swipe of the card may be taken upon check-in.
Upon departure from the Hotel, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the Hotel for the fees.

The property shall debit the credit card for all cancellations, no shows or for any damages caused by the guest to the property howsoever arising.

The guest authorises the Hotel to debit the credit card as stated above and the guest’s written signature shall not be required for authorisation purposes.

Deposit Policy

A deposit may be required.

Cancellation Policy

Each rate booked at the Hotel is subject to a Cancellation Policy.

As a condition of using this website, you agree to provide proof of payment to the hotel within 48 hours of the time of booking and will indicate the reservation confirmation number on the proof of payment. You will be fully responsible for any banking fees and/or costs required to complete the bank fund transaction(s). Furthermore, you acknowledge that the reservation may be cancelled by the hotel if proof of payment is not submitted to the hotel within the 48-hour notice period. You will be responsible for any cancellation or no show penalties that might be incurred and hereby acknowledge that booking and personal contact information provided is correct for the hotel’s validation purposes.

Disclaimers

As a condition of your use of this website, you warrant to Thambu Illam that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered an offense.

Limitation of Liability

Notwithstanding anything contained in these Terms and Conditions to the contrary, Thambu Illam shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non-performance of obligations under these Terms and Conditions.

Insurance

Thambu Illam recommends you purchase Comprehensive Travel Insurance to include coverage of loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.

Links to Third Parties

Thambu Illam does not control any third-party website and is therefore not responsible for the content of any linked website or any link contained in a linked website.

Governing Law & Jurisdiction

The site is governed by the laws of Sri Lanka.